Returns & Exchanges
We want you to glow with confidence, but if you are not 100% satisfied with your Bondi Sands purchase, we offer a 30-day return policy for unused and unopened products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Check Eligibility
Ensure your items are in their original packaging, unopened, and were purchased directly from our official website within the last 30 days.
Submit a Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack and Ship
Securely pack your items and include your order details inside the parcel before shipping it back to our designated return center using a tracked service.
Receive Refund
Once our warehouse team inspects and approves your return, we will process a refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing